Toimituskäytäntö

No physical products are shipped.

In case of license purchases, we will email your login credentials (when necessary, e.g., after your first purchase) and you will be able to verify the delivery of the purchased licenses by using the admin pages on the Claned Platform itself.

In case of onboarding and learning design training and workshops, we will be in touch with you via email in order to book suitable times with you. As a rule of thumb, it is best to book the times about one week in advance, but we will try to be flexible when it comes to your needs.

In case of whitelabel offers, we will be in touch with you via email in order to negotiate the transfer of the visual assets necessary to implement your branding on our platform. Please note that whitelabeling is offered as a free add-on to large volume license purchases, and it is about customizing the appearance but not the functionality of the software. If you are unsure about whether or not the whitelabeling service fits your needs, please contact sales@claned.com before making your purchase.

In any case, if you have shipping related questions of any kind, please contact sales@claned.com.